It usually takes 24 to 48 hours to process the delivery after you place an order.
The delivery takes 5–10 days in the continental United States.
Yes, we offer free shipping in the continental United States.
But we can’t ship to these places- Hawaii, Alaska and Puerto Rico.
Split shipments will be used for a single order If the items won’t all fit in a single package.
The boxes may not arrive at the same time.
We do accept returns with respect to the following conditions:
– The item must have been sold on our online store.
– The item shouldn’t have been used in any way (unless there is a non-human damage).
– The return request is made within 30 days of delivery.
Please contact us by email@example.com if you have any problems.
The return is not free of charge if it is for personal reasons. Return costs are calculated based on your location.
If you would like to return the item, please contact us by email:
Yes, we provide you with installation instructions in the package.You can also check out our Youtube channel for the assembly instructions.
Please feel free to contact us by firstname.lastname@example.org if you meet any problems during the installation.
No, the items are partial assembled, and they still require other pieces to be assembled together. But it's super easy. We strive to give you better assembly experience.
You don't need to buy other assembly accessories. We got everything you need in the package, including all the necessary hardwares, accessories and instructions.
Yes, it does. Every Happatio table is equipped with a center hole that accommodates an umbrella.
We recommend you to use umbrellas or waterproof spray to extend the life of your outdoor furnitures. Cushion covers can be machine-washed, but are recommended for being washed by hand.
Textilene material can be cleaned very easily with mild dish soap and water. NEVER use a pressure washer on your outdoor furniture. For more difficult stains, you may add 1/4 cup bleach per gallon of soapy water. Apply with a soft brush or rag and rinse with clean water to remove any soap residue.
Yes. You can unzip the cover and remove it from the cushion. Wash it on gentle cycle in cold water with a mild detergent.
Hang or line dry your cushion covers and avoid a machine dryer.
The fabric is a bit waterproof, so it's not ideal to leave the cushions out in the rain.
We recommend you to bring them inside to extend their life.
The frame of this outdoor dining set is made of heavy-duty, weather-resistant, premium steel.
It is waterproof when it rains, but it is not in-water or in-pool furniture.